Coastal Financial Advisors
Chuck Cooper is a delight to work with. His calm and frank demeanor provide trust and collaboration. He effectively manages large projects, understanding that communication is key. He is timely and continuous, not disappearing when the going gets rough. I would jump at the chance to work with him again.
Sr. Director, Human Resources at OrthAlign, Inc.
Chuck is one of the most professional, straightforward, caring individuals I’ve had the pleasure to know. He is a tremendous team player and has a unique ability to view multiple perspectives. Chuck truly carries himself in everything he does both professionally and personally to leave whatever he is involved with better than he found it.
InSource Solutions
Chuck Cooper of WhiteWater Consulting originally reached out to us when we had just signed a contract with a PEO for the first time. I informed him that we were going to see the annual contract through, but he could reach out to us later that year to see if we might be interested in a change. I was pleasantly surprised that he followed up as promised, and with the way his offer was structured to help us evaluate alternative options at no fee, I didn't see a reason not to try.
Chuck spent time in conversation getting to know our company, our pain points with our current PEO, and what was important to us before getting to work to find the right fit for us. He quickly came back with three strong options, coordinated all information & communication required to set up demos, put together the spreadsheet to compare the cost & value, and helped guide us to our final decision in a professional manner. Our eyes were opened to how much we could save by making a switch (to the tune of tens of thousands of dollars, while simultaneously providing a wider range of benefits for our employees) and he used his vast experience to coach us through how to make our choice. We never felt pressured because Chuck is genuine, honest, and trustworthy. It is evident he has his clients' best interest at heart, as the entire process was tailored to our team's needs (not cookie cutter). I know we weren't his only client at the time, but his level of commitment and conversation surely made us feel like we were!
As a small business where the leaders wear many hats and time is a commodity, we wouldn't have done this deep analysis on our own. Chuck took the majority of the work off our plate and only involved us when necessary. He was thorough, communicative, consultative, and efficient.
I would definitely recommend Chuck Cooper & WhiteWater Consulting to anyone who is seeking this type of service and would be happy to share my experience further with anyone who is interested! Our goal is to continue our relationship with Chuck through other consultative opportunities in the near future.
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Having worked with Chuck on a few occasions over the last couple of years I can say he is one of the best customer oriented sales executives in the HR business. His attention to detail coupled with a real dedication to customer success make for a real win -win scenario. Chuck is the consummate professional.